Course Introduction

SIAM – Service Integration And Management is a big leap in integrating and managing multiple service providers to keep a single business facing IT organization . The EXIN BCS SIAM certifications provide professionals with the knowledge that’s needed to support a SIAM Approach that reduces operational risk and cost . It also improves the ability to meet the demands of the business and allows greater flexibility in the service provider model.
The 12 Hour training prepares the candidates for the EXIN BCS SIAM Foundation test , the candidates knowledge and understanding of the SIAM terminologies , Core principles , processes and benefits.

Modules Covered

  • Understanding Service Integration and Management
  • The Service Integration and Management implementation roadmap
  • Service Integration and Management and its relation to other management practices
  • Roles and Responsibilities in Service Integration and Management
  • The Service Integration and Management practices
  • The Processes to support Service Integration and Management
  • The Service Integration and Management challenges and risks
  • Business Use cases

Training Schedules

13th July 2019

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Course Curriculum

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